Whilst we hold your money your own individual Client Account, it remains your money.  Therefore, we ensure complete transparency in all accounting from the day to day running of your development to the annual accounts.  

Collection of service charges is undertaken using a variety of methods to suit your development.  Options also include a free standing order service.

We also pursue service charge debt should the need arise and undertake debt collection when required. 

It is important to manage a development proactively rather than reactively.  There may always be the occasional repair that comes unforeseen however, concise, accurate budgeting helps to avoid unnecessary and unpleasant surprises.  It also ensures residents can be confident in what they will be paying each year and plan accordingly.

The role of Company Secretary is varied and critical to the effective running of a Resident Management Company.  From filing accounts or returns with Companies House to liaising with solicitors when a property is sold, we provide a full range of services to suit your requirements.

Instructing good, effective and efficient contractors is a key part of property management.  With the right maintenance comes reduced expenditure in the future.  All of the contractors we use are hand-picked based upon prior experience, solid references, and reliability.  Prices are competitive, works undertaken are of an excellent standard and we can be confident that they will maintain your development to a high level.

With the increase in awareness of Health and Safety and necessity for this, we will endeavour to ensure that your company is complying with the current legislation and can offer expert advice where needed.  Inspections are undertaken by a trained professional and relative documentation is produced to conform to guidelines.

We pride ourselves in guaranteeing that the premium we secure is cheaper than any that you as individuals could obtain in the open market on a like for like basis.  We are very aware that the market rates continue to rise and that, quite often, the annual premium is one of the largest costs to your company.  It is therefore imperative that we strive to ensure value for money.  

Should your property be insured by the freeholder, we work with you to ensure that the premiums they levy are reasonable. 

It is your company and, therefore, it is your right to know what is happening.  We offer regular meetings with directors and update you frequently to ensure you are always kept informed. 

Site visits are undertaken monthly.  This is to ensure that contractors are performing in line with agreements, minor repairs are identified and resolved and completed works signed off.  It is also an ideal opportunity to meet with residents and directors to discuss any queries regarding the management of the development on site.